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Robert Half

Administrative Assistant at Robert Half

Robert Half Birmingham, Michigan

Job Description

Job Description

Job Description
We are looking for a skilled Administrative Assistant to join our team on a Contract to permanent basis in Birmingham, Michigan. The ideal candidate will bring strong organizational skills and a proactive approach to supporting daily operations. This role requires excellent communication abilities and a commitment to providing outstanding customer service.

Responsibilities:
• Coordinate and manage daily administrative tasks to ensure smooth office operations.
• Provide exceptional support to team members and management by handling correspondence, scheduling, and documentation.
• Respond to customer inquiries with efficiency and ensuring a positive experience.
• Maintain accurate records and files, ensuring accessibility and organization.
• Assist in preparing reports, presentations, and other business documents as needed.
• Manage multiple priorities and deadlines effectively, adapting to changing needs.
• Act as the first point of contact for internal and external communications, maintaining a courteous and detail-oriented demeanor.
• Support the call center team by addressing customer service needs and resolving issues promptly.
• Help streamline administrative processes to improve efficiency and productivity.
• Ensure compliance with company policies and procedures in all administrative functions.• Minimum of 3 years of experience in an administrative or customer service role.
• Strong organizational and time management skills with the ability to multitask effectively.
• Excellent verbal and written communication abilities, including effective phone etiquette.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrated experience in a call center or customer service environment is preferred.
• Ability to work independently while maintaining a high level of accuracy and attention to detail.
• Proven problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to evolving priorities and tasks in a fast-paced environment.

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