Administrative Associate III - Graduate Retention Associate at InsideHigherEd
Job Description
202500315S
Title:Administrative Associate III - Graduate Retention Associate
FLSA status:Non-Exempt
Hiring Salary:This position is a pay grade 7. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Technical/Para-Professional
Department:Office of the Dean - College of Education
Division:Division of Academic Affairs
Open Date:10/10/2025
Open Until Filled:Yes
Educational and Experience Requirement:Associates degree in related field. Bachelor’s degree preferred. Four years of experience in student support, academic advising, or retention-focused roles in higher education or in a related field. Strong interpersonal and communication skills with a demonstrated ability to work effectively with all students. Experience using student information systems and data to inform decision-making. Commitment to student success in graduate education. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position:The College of Education seeks a dedicated and student-centered Graduate Retention Specialist to support the academic success and persistence of graduate students. This role is responsible for developing, implementing, and assessing strategies that promote student retention, engagement, and timely program completion. The ideal candidate will work collaboratively with faculty, advisors, and student services to provide proactive outreach, individualized support, and resource coordination for graduate students.
Primary Responsibilities:Serves as a primary point of contact for graduate students needing academic support, guidance, or intervention. Monitors student progress and identify at-risk students using data and early alert systems. Develops and implements retention initiatives, includes workshops, peer mentoring, and academic success programming. Collaborates with faculty and advisors to support students facing academic or personal challenges. Provides one-on-one coaching and support to help students navigate academic requirements, institutional policies, and available resources. Maintains accurate records of student interactions and outcomes to inform continuous improvement. Assists with orientation and onboarding for new graduate students. Contribute to the development of a supportive graduate student experience. Performs other related duties as assigned.
Other Specifications:Competent in using a variety of management and design software programs (i.e. Microsoft Office, Banner, Degree Works, Campus Connect, enrollment software, Adobe).
Full Time Part Time:Full Time
Quicklink:https://shsu.peopleadmin.com/postings/45131
EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report
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