Administrative & Billing Coordinator at Robert Half

A professional, personable, and detail-oriented Administrative & Billing Coordinator is needed for a long-term contract position in Albany, New York. This role offers an excellent opportunity to gain experience in a fast-paced healthcare environment while supporting daily front desk operations and administrative functions.

Key Responsibilities:

• Greet patients and visitors; manage check-in and check-out procedures.
• Answer and direct incoming calls and emails with a courteous and detail-focused approach.
• Schedule appointments and confirm bookings to maintain efficient office flow.
• Process copayments and assist with basic billing and collections tasks.
• Verify insurance details and follow up on missing or incomplete information.
• Maintain office supplies and ensure necessary materials are stocked and organized.
• Support billing and accounts receivable functions, including payment tracking.
• Collaborate with team members to complete administrative tasks promptly.
• Address patient inquiries and resolve issues with a customer-first mindset.
• Perform data entry and update records using software systems such as Eclipse and Microsoft Office.

Interested candidates are encouraged to call Mary Christman or Gabrielle Maisonet at (518) 462-1430 for more information. We look forward to hearing from you!

Qualifications:

• Proven experience in an administrative or office assistant role, preferably in a medical or healthcare setting.
• Strong customer service skills with the ability to engage with patients in a detail-oriented and friendly manner.
• Proficiency in Microsoft Office Suite and familiarity with office management software such as Eclipse.
• Excellent organizational and multitasking abilities to handle a busy work environment.
• Attention to detail and accuracy in managing records and financial transactions.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Strong communication skills, both verbal and written.
• Previous experience with billing, collections, or accounts receivable is a plus.