API Implementation Specialist at VirtualVocations

A company is looking for an API Implementation Onboarding Specialist to ensure successful product launches for API customers.Key ResponsibilitiesLead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-liveServe as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teamsDevelop a scalable customer success framework, including playbooks, onboarding workflows, and support processesRequired Qualifications3-5 years of experience implementing APIs/User interfaces in professional service companiesProven success managing large or strategic enterprise accounts with complex integration needsDemonstrated ability to design and operationalize customer success processes in early-stage or scaling organizationsStrong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflowsUnderstanding of UX principles, workflow optimization, and data security protocols