Area Manager at La Cabra New York

We’re looking for a dynamic and experienced Area Manager to join our team and take charge of multiple cafés and bakery locations. If you thrive in a fast-paced environment and take pride in delivering genuine hospitality, we’d love to hear from you.

This is a hands-on leadership role where you’ll inspire store teams, drive operational excellence, and ensure every location reflects the quality and spirit of La Cabra. If you thrive in a fast-paced hospitality environment and have a genuine love for coffee culture, this is the perfect opportunity to grow your career with us.

Key Responsibilities

Operations & Performance Responsibilities

• Manage daily operational activities to ensure smooth functioning across all departments.

• Implement and monitor standard operating procedures that optimize service workflows and inventory management.

• Coordinate with suppliers (Roastery & HQ) to ensure timely delivery of quality products while maintaining

cost efficiency.

• Prepare and analyze performance reports, identifying areas for improvement and implementing action

plans.

• Support the General Manager in executing business strategies and achieving financial targets.

Leadership & Team Development

• Act as a liaison between senior leadership and store managers, ensuring alignment with company goals.

• Conduct regular check-ins and meetings with store managers to review performance, promotions, and operational needs.

• Foster a positive and motivated culture by mentoring managers and empowering them to lead effectively.

• Support career development by identifying high-potential team members, providing coaching, and facilitating progression plans.Quality, Safety & Store Standards

• Ensure consistent professionalism in attendance, punctuality, customer service, and team conduct across all locations.

• Oversee collaboration between front-of-house and back-of-house staff to maintain product quality, labeling, and stocking standards.

• Provide input on seasonal food and beverage offerings to enhance product variety and customer appeal.

• Monitor compliance with company policies, health and safety guidelines, and operational standards.

• Ensure equipment is well-maintained, troubleshooting or escalating issues as needed.

• Conduct store visits, gather customer feedback, and lead service audits to identify opportunities for improvement.

Quality Control & Customer Experience

• Enforce strict quality standards for all products and services across locations.

• Ensure compliance with health, safety, and food handling regulations.

• Monitor customer feedback and implement improvements to enhance the overall experience.

• Maintain store appearance and cleanliness to reflect brand standards.

• Address coffee and equipment issues promptly as they arise.

• Attend weekly cupping sessions with the roastery team to assess coffee quality.Administrative Duties

• Enforce inventory procedures to prevent shortages or excess.

• Assist in budget preparation and monitor expenditures to ensure alignment with financial goals.

• Document and report operational issues to the General Manager with proposed solutions.

• Participate in strategic planning sessions to contribute operational perspectives.

Requirements

• Must average 40 hours per week in 5 shifts, including weekends.

• Flexible schedule to accommodate leadership needs at each café (e.g., covering for Managers as needed).

• Ability to lift at least 50 lbs.

• Ability to remain on your feet and mobile for at least 8 hours per day.

• Deep and articulate knowledge of all current La Cabra products.

• A genuine passion for coffee and commitment to the La Cabra brand.

What We Offer

• Competitive salary and performance-based incentives.

• Opportunity to shape and influence multiple café operations.

• Professional development and career growth within an international coffee brand.

• Employee discounts on our specialty coffee and bakery products.

• A collaborative, supportive, and inspiring team culture.

• The chance to be part of a growing global brand that values craftsmanship, hospitality, and authenticity.