Assistant Director Financial Aid Ops & Tech at InsideHigherEd

Job Title: Assistant Director Financial Aid Ops & Tech
Location: UNG - Gainesville
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 290371
About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for an Assistant Director Financial Aid Ops & Tech on the Gainesville campus. This position will report to the Associate Director within Financial Aid has specific responsibility for leading technical operations, maintaining data integrity of all Financial Aid Student Information Systems (SIS) and SIS document records, process automation improvements and enhancements utilizing existing and new applications and software. Provide support to all members within the department. Responsible to ensure that the goals of the department are met through the timely and accurate implementation of changing federal, state and university regulations and policies.

Responsibilities

• Responsible for all aspects of the HOPE/CHECS modules. This includes sending and receiving CHECS related files, ensuring successfully submission of student data, clearing HOPE/CHECS errors, reviewing students for eligibility, updating yearly requirements in the CHECS system, working with the Registrar to accurately reflect student coursework, reviewing reports from GAfutures (GSFC), and supporting the Financial Aid staff.
• Electronically import, export, process, analyze, maintain, and update financial aid student records; create and run various reports required by the Financial Aid office; conduct Banner testing for upgrades.
• Assist the Associate Director of Financial Aid with new initiatives for BANNER; taking the lead on evaluating all day-to-day activities of the FA Operations Team for streamlining and increased efficiency; maintain and monitor the FA Operations Team Ticket System; use SQL Reports to support FA staff by providing reports (to lessen dependency on IT)
• Ensure compliance with applicable federal, state, and other financial aid program regulations and institutional policies.
• Troubleshoot problems and issues within Banner and systems used external to the university (i.e., COD, CHECS)
• Assist the Associate Director with verifying end-of-term processing of HOPE and SAP
• Perform other job related duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of routine office equipment and procedures; knowledge of various software programs; knowledge of financial aid application procedures and forms.
• Requires effective communication skills; accurate typing/data entry skills.
• Ability to work effectively with a diverse population; ability to utilize BANNER or a similar relational database.

Required Qualifications

• Bachelor's degree required.
• Five or more years in Financial aid experience or bank, or compliance.
• Or equivalent combination of education and experience.

Preferred Qualifications

• Three or more years working in Banner is highly desirable.
• Preferred Completion of NASFAA Credentials or the NASFAA Financial Aid Administrator Certification

Proposed Salary

Minimum Starting Salary: $54,778

Required Documents to Attach

• Resume
• Cover letter
• Contact information for three professional references.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• This position does not require security clearance.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

Background Check

• Position of Trust + Education