Assistant General Manager at Double Luck

Double Luck is a Chinese Restaurant by Bad Juju (Tam Tam, Over Under, Low Key, Fratesi's) in Miami. Fun and familiar, with Cantopop on the playlist and chicken flaming on tables, Double Luck is a place as well suited for occasions as lazy sunday evenings with friends.

Overview:

The Assistant General Manager will oversee the front of house restaurant operations on a day to day basis. Strong leadership should be accompanied by a customer service orientation and commitment to company values and image. Oversee attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction of staff, as well as the financial success of the establishment. 

Responsibilities:

• Training staff to provide excellent service to patrons. 
• Ensure lighting, sound, and overall atmosphere of the restaurant is where it needs to be and adjusted based on the room.
• Maintain cleanliness and service standards by front of house employees and throughout the dining room and guest facing areas.
• Manage the opening and/or closing processes of the restaurant.
• Keep the POS updated with stock, pricing, and menu changes.
• Assist the host and reservationist in managing reservations and keeping the restaurant full.
• Assist the to-go team in the management and fulfillment of to-go orders
• Maintaining a fun and safe environment for patrons and staff.

Experience and Qualification:

-Proficiency with Toast

-Working knowledge of alcoholic and non-alcoholic beverages.

-Knowledge of local and state regulations related to alcohol service and health code compliance.

-Competency in resource management and inventory control.

-Customer service orientation.

-Knowledge of basic accounting principles, personnel management and marketing