Assistant General Manager at Mercadito
Job Description
Assistant General Manager – Mercadito (River North)
Location: Chicago, IL
Mercadito is one of Chicago’s premier destinations for authentic Mexican cuisine, elevated cocktails, and vibrant hospitality. With a celebrated flagship location in River North and a second opening soon, we’re entering an exciting phase of growth and are looking for dynamic leaders to join our team.
About Us
Our concept blends traditional flavors with modern presentations in a high-energy environment known for its handcrafted guacamoles, signature tacos, and expertly curated tequila and mezcal list. The space features a bustling main dining room, a cocktail-focused bar, and a speakeasy-style lounge for private events and mixology experiences.
Position Overview
We are seeking a passionate and motivated Assistant General Manager (AGM) to help lead day-to-day operations, foster team development, and ensure exceptional guest experiences. This is a hands-on leadership role with opportunities to support the opening and growth of new locations, making it ideal for someone looking to grow with a dynamic and expanding brand.
Key Responsibilities
Team Leadership: Support the General Manager in leading front-of-house staff, including training, coaching, and scheduling
Operational Oversight: Ensure smooth service during high-volume shifts, uphold brand standards, and manage daily floor operations
Guest Experience: Maintain a guest-first culture by engaging with diners, addressing concerns promptly, and ensuring satisfaction
Administrative Duties: Assist with labor management, ordering, vendor coordination, and inventory
Support Beverage & Events: Collaborate with the bar team on promotions, menu rollouts, and private events
Culture & Accountability: Foster a positive and professional environment that aligns with Mercadito’s values of hospitality, integrity, and innovation
Qualifications
2+ years of experience in a supervisory or AGM role, preferably in a high-volume, full-service restaurant
Strong leadership skills with a focus on team development and guest relations
Knowledge of food and beverage operations, especially tequila/mezcal-forward programs
Ability to multitask and remain calm under pressure
Flexible availability, including nights, weekends, and holidays
Compensation & Benefits
Salary: $70,000–$80,000 (commensurate with experience)
Perks: Health insurance, PTO, dining discounts, bonus potential, and long-term growth opportunities with new locations opening soon
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.