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InsideHigherEd

Associate Director for Environmental Services at InsideHigherEd

InsideHigherEd Raleigh, North Carolina

Job Description

Posting Number:

PG194189EP

Internal Recruitment :

No

Working Title:

Associate Director for Environmental Services

Anticipated Hiring Range:

$71,121 – $73,067

Work Schedule:

M-F 7 am - 4 pm

Job Location:

Raleigh, NC

Department :

Environmental Services - Housekeeping

About the Department:

The NC State University Facilities Division is home to nearly 900 professionals who plan, build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage over 10 million square feet of campus infrastructure through a set of core departments, each made up of multiple specialized units:

  • Design & Construction
  • Business Operations
  • Campus Operations and Maintenance
  • Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!

Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties:

Are you a service-driven leader with a passion for maintaining high standards in cleanliness, aesthetics, and operational excellence? NC State University is seeking an experienced and motivated Associate Director for Environmental Services to join our team within the Facilities Division.

In this vital leadership role, you will oversee the planning, implementation, and management of comprehensive environmental services across designated campus zones. You’ll ensure that our interior and exterior spaces are clean, welcoming, and well-maintained, while driving operational efficiency, supporting strategic goals, and fostering a culture of excellence and accountability. This position plays a key role in financial oversight, policy development, staff training, and day-to-day personnel management, all in service of delivering a top-tier environment for students, faculty, and visitors.

If you’re ready to lead a high-performing team, make a meaningful impact, and help shape the environment of one of the nation’s leading public universities, we encourage you to apply today and become part of something bigger.
Key responsibilities include, but are not limited to:

  • Oversee cleaning, disinfecting, and refreshing of building spaces, including athletic facilities, ensuring service delivery meets institutional and customer expectations
  • Ensure high aesthetic and operational quality of facilities, addressing maintenance needs and customer concerns within assigned zones
  • Support the Director in developing and implementing environmental service strategies, ensuring efficiency and effectiveness across campus
  • Establish training programs, emergency response protocols, inclement weather policies, and work standards to enhance service reliability
  • Approve materials, expenditures, and budget proposals, monitor program completion, and provide financial oversight
  • Proactively anticipate customer needs, adjust service processes for improved satisfaction, and enhance overall business operations
  • Maintain an effective staff training program, covering emergency procedures, inclement weather duties, and operational best practices
  • Oversee recruitment, hiring, performance management, mediation, and disciplinary actions to support workforce effectiveness
  • Serve as a committee representative, ensuring environmental service considerations are integrated into university-wide decisions

Other Responsibilities:

  • Perform on-call administrator duties
  • Attend and conduct meetings and participate in conferences
  • Designated essential personnel, required to report to work during adverse weather conditions (even if the University is on an alternate schedule)
  • May assist with snow and ice removal under the direction of a Director

Minimum Education and Experience:

  • High School Diploma or equivalency and four years of experience in the area of assignment, of which two years are supervisory; OR and equivalent combination of training and experience.

Other Required Qualifications:

  • Thorough understanding of environmental services cleaning, covering materials, equipment, and the maintenance of both interior and exterior building areas
  • Comprehensive knowledge of developing presentations, preparing financial data and budgets
  • Ability to communicate clearly and concisely, both orally and in writing for effectively conveying information at all levels
  • Ability to lift up to 60 pounds

Preferred Qualifications:

  • Bachelor’s degree in management, accounting, or a similar area of study or related field, with 6-8 years of environmental services experience and 5 years of managerial experience
  • Demonstrated ability to supervise and develop mid-to-large-scale teams in a dynamic, fast-paced environment
  • Management experience, preferably in a commercial or contracting custodial environment
  • Completion of Certified Educational Facilities Professional (CEFP) Certification

Required License(s) or Certification(s):

  • Valid driver’s license required
  • Valid North Carolina driver’s license is required within 60 days of hire and must be maintained

Valid NC Driver's License required:

Yes

Commercial Driver's License required:

No

Job Open Date:

09/09/2025

Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

Along with your completed application, please include a resume.

Position Number:

00040261

Position Type:

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.00

Appointment:

12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID:

445080 - Environmental Services

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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