Associate Director at InsideHigherEd

Parking-225401

Parking and Transportation

11/04/2025

11/24/2025

No

Permanent Staff (EHRA NF)

Associate Director

EHRA Non-Faculty

20016427

NF0009382

Full-Time Permanent

1

40

North Carolina, US

$105,000 - $125,000

01/05/2026

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC Chapel Hill Department of Transportation and Parking is an essential part of UNC Chapel Hill and is responsible for coordinating all traffic, parking and transportation services for UNC Chapel Hill’s campus. The department strives to provide a high level of service to students, employees and visitors who work, live, and visit the University and UNC Health Care System. Transportation & Parking (T&P), partners with stakeholders and customers to manage this key University infrastructure system effectively and efficiently balancing limited resources and the diverse needs of the campus community. The department manages 10 parking decks and 160 surface parking areas with approximately 23,000 parking spaces providing employee, student, patient/visitor, and event access to the UNC campus. The University and UNC HealthCare System rely on a multi-modal transportation system that is heavily dependent upon local and regional transportation to provide access to the campus and hospitals. UNC partners with local and regional transit agencies to provide fare free at boarding local transit and subsidized regional transit opportunities for employees and students. T&P services and partners include Chapel Hill Transit, Triangle Transit Authority, Piedmont Area Rapid Transit, and Chatham Transit Network in addition to the UNC P2P Express and P2P On-Demand services. T&P also offers a UNC Commuter Alternative Program(CAP) that incentivizes commuting opportunities including off-campus park & ride with frequent transit, Zip Ride (car rental by the hour), Zim Ride (ride sharing service), and van pool subsidy and coordination. T&P plans, manages, and implements traffic, transit, and parking services on a daily basis and during major campus events such as large-scale athletic events, performing arts, Commencement, and VIP visits occurring at UNC.

The Associate Director of Parking Services and Strategy (AD Parking) is responsible for optimizing use of the University’s limited and shrinking parking resources. The position reports to the Director of Transportation and Parking (Director of T&P) and serves as a key strategist for a University-wide operation that generates nearly $28 million per year. The position’s scope includes parking services for faculty, staff, and students, hundreds of thousands of healthcare patients and visitors, and more than 4 million visitors who attend athletic events, arts programs, and other campus events each year. The position is responsible for collaboratively resolving competing stakeholder needs and priorities to best serve the University. The AD is responsible for the allocation process that determines parking availability for department units including UNC Hospitals. This position is a peer to the Associate Director of Transportation and Planning and works with the Director of T&P to meet the goals and constraints of the University’s Master Plan and Development Plan pertaining to deck construction and parking. The position directs the work of a staff responsible for traffic management and parking on campus including efficient ingress and egress, permitting, cash/account management and enforcement. The AD Parking meets regularly with stakeholders and participates in a variety of campus-wide committees and task forces.

Primary duties include: Developing policy recommendations governing the campus transportation and parking system and changes to the Ordinance Governing Parking and Transportation; making recommendations to the Director of T&P that ensure sufficient funding for parking operations and timely retirement of debt using multi-year financial models; overseeing the Parking Control, Parking Services, and Visitor Parking Services sections; providing personnel resource management for the Parking Division, which includes approximately 55 permanent staff and 15 temporaries.

Relevant post-Baccalaureate degree required (or foreign degree equivalent) with three years or greater of related professional experience; for candidates demonstrating comparable professional backgrounds, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and five years or greater of relevant experience in substitution.

Seven to 10 years of progressively responsible experience in parking and transportation business operations, strategic planning and budget management including experience at the senior management level.

Prefer management experience in a complex parking, transportation, and cash operation in a research university environment. Work requires extensive knowledge of cash and financial operations; skills in facilitating consensus among varied groups of stakeholders; staff management and leadership skills; and the ability to apply new technologies to solve real-world problems.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.