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InsideHigherEd

Associate Director of Ticket Services at InsideHigherEd

InsideHigherEd Greenville, North Carolina

Job Description



Associate Director of Ticket Services

Position Number: 985860
Full Time or Part Time: Full Time
Anticipated Recruitment Range:
Position Type:
Job Category: Staff - Professional

Organizational Unit Overview:
The athletics department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences and beliefs; and to provide a safe and equitable environment for student-athletes’ academic, athletic and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.
Job Duties:
The primary purpose of the Associate Director of Ticket Services is to assist with the day to day operations of the Athletics Ticket Office. The Associate Director oversees the financial management of the ticket office, has supervision over student employees, and leads the ticket operations for the selected sports of baseball, softball and women’s basketball. The Associate Director also oversees the complimentary ticket request program and auditing functions of the ticket office. The ability to work nights and weekends is required in the performance of these duties. The Associate Director will build quality relationships and work collaboratively and professionally with Pirate Club, athletics, and University staff, students, business vendors and all donors and stakeholders. The Associate Director will also abide by all written policies and procedures of ECU, the Department of Athletics, The Educational Foundation (Pirate Club), the National Collegiate Athletic Association (NCAA), and all applicable conferences or associations.
Minimum Education/Experience:
High school diploma or equivalency and three years of experience in accounting work. Associate degree in business administration or accounting or equivalent combination of training and experience.
License or Certification Required by Statute or Regulation:
None
Preferred Experience, Skills, Training/Education:
- Minimum one year experience in a collegiate ticket office, Division I FBS preferred
- Knowledge of accounting and cash handling principles
- Knowledge of NCAA regulations
- Knowledge of Paciolan Ticketing Software preferred
Special Instructions to Applicant:
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant:

Job Close Date: 11/3/2025
Open Until Filled: No
Initial Screening Begins:

To apply, visit https://ecu.peopleadmin.com/postings/89592









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