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Spectraforce Technologies

Associate Site Operations Engineer at Spectraforce Technologies

Spectraforce Technologies Mountain View, California

Job Description

Job Title: Associate Site Operations Engineer
Duration: 5 Months
Location: Mountain View, CA 94043 (Hybrid-3 days a week)

Job Description:
As an Associate Site Operations Engineer you will have demonstrated communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment to help promote our company's aggressive global growth.

Responsibilities:
  • Proactively monitor availability and performance of the client's application stack and infrastructure using key homegrown and commercially available tools.
  • Efficiently respond to monitoring alerts, incident tickets, and email/phone/irc requests to NOC operations and triage/escalate issues as needed.
  • Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
  • Candidly work with SRE and Development teams, as well as coordinate/communicate/manage notifications and updates of issues affecting site availability/performance to customers and executive management
  • Effectively ensure smooth and complete handoffs between shifts
  • Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required

Basic Qualifications:
  • 2+ years' experience in Unix/Linux system management
  • 2+ years' experience with scripting and automation
  • Incident Management / customer support engineer / internal support - possible for Saturday or Sunday

Preferred Qualifications:
  • Effective team player to be able to work closely with peers and other operations or engineering teams
  • Prior experience in a 24x7 operations environment in a large scale multi-billion dollar company.
  • Demonstrated organizational skills with ability to multitask in an interrupt-driven, real-time environment
  • Interpersonal, analytical, and communication skills - both written and verbal
  • Identifies and automates repetitious tasks and processes to improve issue resolution time.
  • Documents and streamlines existing processes and implements new processes.
  • Enhances and/or builds utilities/tools (together with SRE) to increase productivity.
  • Understanding and programming experience in Java/J2EE applications -
  • Working knowledge of network concepts, IPv6, TCP/IP stack and common Internet protocols

Suggested Skills:
  • Automation
  • Communication
  • Problem Solving

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