Automotive Group - Phone Operator at Geaux Zone - Service
Job Description
Job Description
Description of the role:
We are currently looking to fill Phone Operator positions within our Automotive Group team in Baton Rouge, LA. As a Phone Operator, you will be the first point of contact for our customers, providing excellent customer service over the phone.
Responsibilities:
- Answer incoming calls and assist customers with inquiries
- Take detailed messages and relay them to the appropriate team member
- Transfer calls to the appropriate department and/or team member
- Provide information about services offered
- Maintain a professional and courteous demeanor at all times
Requirements:
- Excellent communication skills
- Strong customer service orientation
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using phone systems and basic computer skills
Benefits:
- Competitive salary
- Medical, Dental, Vision, Supplemental insurance
- Vacation & Holiday Pay
- 401k or Roth option
- Employee Assistance Program
- Employee Pricing
- On-going training
- Advancement opportunities
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.