Bakery Cashier / Kitchen Helper At Cindy Lou's Cookies at Cindy Lou's Cookies

We are seeking a friendly, reliable, and hardworking individual to join our bakery team. In this dual-role position, you will split your time between providing excellent customer service at the counter and assisting with food preparation in the kitchen. The ideal candidate will be a positive team player who thrives in a fast-paced environment and is passionate about delivering high-quality products to our customers. 

Responsibilities and Duties

Cashier / Front-of-House:

• Greet customers with a welcoming attitude and provide excellent customer service.
• Accurately process sales transactions using a point-of-sale (POS) system, and handle cash and credit card payments.
• Answer customer questions about products, ingredients, and pricing, and provide recommendations.
• Take special orders for custom cakes or other baked goods.
• Package and label items for sale, ensuring products are presented attractively.
• Maintain the cleanliness and organization of the front counter, display cases, and dining area.
• Monitor stock levels in display cases and restock with fresh products as needed. 

Kitchen Helper / Back-of-House:

• Assist bakers and kitchen staff with food preparation, including measuring and mixing ingredients, and preparing batters and doughs.
• Perform kitchen tasks such as chopping, slicing, and assembling baked goods or other items.
• Wash dishes, utensils, baking trays, and other kitchen equipment.
• Adhere to all food safety and sanitation guidelines to maintain a hygienic work environment.
• Assist with the unloading and stocking of deliveries.
• Help with opening and closing procedures, including cleaning floors and sanitizing surfaces. 

Qualifications and Skills

• High school diploma or equivalent is preferred.
• Prior experience in a bakery, retail, or food service environment is a plus.
• Strong customer service and verbal communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Excellent attention to detail, especially regarding order accuracy and cleanliness.
• Basic math skills for handling transactions and measurements.
• Physical stamina to stand for extended periods and lift up to 50 pounds.
• Flexible availability, including the ability to work early mornings, evenings, and weekends.
• Team player with a positive, can-do attitude. 

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