Bakery Manager at COPS doughnuts

COPS — Art Worth Eating. 

Location: 10 Morton Street, West Village NYC
Position Type: Full-Time
Salary: Competitive with performance-based bonus
Start Date: As soon as we find you!

✦ Tired of the 4AM starts? Wondering if your skills in flavor development and team leadership could serve something bigger? Dreaming of a culinary career that touches art, fashion, and culture?

This might be it.

COPS is not just a doughnut shop. We’re a design-minded, creatively driven hospitality studio born in Toronto, and we’re building something rare in the heart of NYC and beyond. 

Who We Are

COPS reimagines the local doughnut shop as a global creative studio, where food meets fashion, art, and design. From collaborating with Michelin-starred chefs to designing uniforms with high-fashion designers, everything we do is intentional, cultural, and unapologetically creative.

We're proudly boutique in scale and luxury in spirit, with the grittiness of a start-up and the ambition of a legacy brand in the making. Our product is engineered to disappear. Our spaces are engineered to be remembered.

We’re not opening dozens of stores. We’re building temples for taste. NYC is our first international location, and we’re looking for the right Bakery Manager to make it iconic.

Explore our work: www.eatcops.com
Follow the story: @eatcops

What This Role Is

You’re not just managing production, you’re helping shape the NYC expression of a global cultural brand. As Bakery Manager, you’ll lead doughnut production with surgical precision, steward kitchen excellence, and work in rhythm with FOH to deliver memorable experiences every day.

This is a player-coach role. You’re someone who can maintain top tier doughnuts and roll out systems. You’ll own quality, flow, training, and consistency and be trusted with helping scale excellence without losing soul.

✦ Your Day Might Look Like:

• Leading team huddles, dialing in daily production, and reviewing performance

• Making batter, frying, glazing, and innovating side-by-side with your team

• Managing BOH & FOH cohesion, checklists, cleanliness, and kitchen flow

• Training new hires and upskilling the team on quality, efficiency, and brand standards

• Collaborating with HQ and creatives on seasonal features and limited-time glazes

• Controlling food and labor costs through smart ordering, prep, and scheduling

• Making micro-adjustments to process and product that compound into macro excellence

• Being a brand ambassador for COPS in NYC when influential partnerships or collaborators want to work with us. 

Why This Role Matters

This is not a cog-in-the-wheel role at a faceless chain. This is for someone who wants to leave a mark on the future of hospitality. You’ll be the heartbeat of our NYC flagship, the first COPS outside Canada, and play a foundational role in how the city experiences us.

We see this position as a launchpad, not just a job. We’re building global, but we’re doing it right: with style, restraint, and care.

If you’ve ever said “I just want to be part of something meaningful”… we see you.

What You Bring

• 3+ years of bakery, pastry or dough-based production experience (doughnut-specific a plus, but not required)

• 2+ years of team leadership or kitchen management experience

• Strong grasp of inventory, waste control, labor tracking, and quality assurance

• Clear communication, calm under pressure, and creative problem-solving

• Hands-on leadership, this is not a clipboard role

• A desire to collaborate with a world-class brand team, creatives, and culinary talent

• A love of precision, consistency, and making beautiful, delicious things

What We Offer

• Competitive salary with bonus potential

• Sick days + vacation allowance

• Robust onboarding and ongoing mentorship with in house R&D support. 

• The chance to co-create a cultural icon from the inside

• Opportunities to collaborate with world-class creatives, chefs, and designers

• Free doughnuts, of course and some of the best filter coffee you’ll ever have!

What Makes COPS Different

• We collaborate with Michelin chefs, streetwear designers, architectural studios, and cult brands.

• We engineer products for emotional connection, not mass distribution.

• We operate like a cultural house, not a food franchise.

• We see our team not just as staff, but as storytellers, co-authors, and craft-holders.

We’re not here to compete with every other bakery in NYC.
We’re here to change what people think a doughnut shop can be. 

Send us your resume, and more importantly, a short note that tells us why this role excites you. We care about fit more than buzzwords. If you’ve got the experience and the hunger, we want to meet you.

COPS is an equal opportunity employer. We celebrate differences and believe diversity fuels creativity.

Let’s make Art Worth Eating, together.