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WellSpan Health

Behavioral Health Therapist - Access Center at WellSpan Health

WellSpan Health Lebanon, Pennsylvania

Job Description

Within WellSpan Health - Philhaven, the Access Center serves as a support department for the hospital and service line. The primary function of the Access Center to process referrals for behavioral health Inpatient at the Mt. Gretna Campus and the various Partial Hospital and Intensive Outpatient Program locations. Access center staff complete the intake assessments for all inpatient admissions.


  • Full-time (80-hour biweekly)
  • Evening shift; 3 pm to 11 pm (includes evening shift differential)
  • Every-other weekend and rotating holidays


Services provided:

  • The Access Center is a licensed crisis office and completes walk-in triage assessments to connect patients with the recommended level of care.
  • For Philhaven Hospital, the Access Center maintains an active knowledge of emergency procedures with collaboration with the Security department and functions as Incident Command when an emergency plan is activated.
  • The Access Center supports outpatient and ambulatory behavioral health service lines outside of program hours to ensure patient safety in-between appointments.
  • Along with serving the WellSpan Philhaven service line, many of the access staff have a secondary job embedded with the network's emergency rooms to serve as the initial contact for behavioral health triage and complete level of care assessments. These staff are referred to as Behavioral Health Coordinators (BHC). BHCs complete initial triage to determine level of observation, complete a mental health assessment and determine appropriate level of care. During the length of stay BHC's coordinate psychiatric consults, complete brief therapy intervention, and connect with community supports to help with stabilization and treatment planning.



General Summary

Assists with initial triage and assessment, provides clinical oversight, facilitates the admissions process and serves as a resource about internal and external services. Assists with security and patient behavioral management and provides crisis intervention services.


Minimum Education:

  • Master's Degree Required


Work Experience:

  • 2 years psychology, social work, or related experience required


Benefits Offered:

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy

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