Bilingual Data & Customer Support Clerk at CornerStone Staffing

Bilingual Data & Customer Support Clerk Dallas, TX | Onsite COMPENSATION & SCHEDULE • $17/hour • Monday to Friday, 8:00 AM – 5:00 PM • W2, Temporary (2+ months) • Start date: ASAP ROLE IMPACT Make a meaningful difference by supporting a mission-driven nonprofit organization that serves the local community. In this bilingual role, you’ll blend fast-paced data entry with customer interaction to ensure accurate records and responsive service for families and providers. KEY RESPONSIBILITIES • Assist customers via phone, email, and in person with inquiries on attendance, payments, and program compliance • Review and reconcile child care attendance submitted by parents and providers • Investigate and resolve payment discrepancies using internal case management and state systems • Document and escalate noncompliance or excessive absence cases; initiate terminations when necessary • Provide technical guidance on attendance tracking tools and procedures MINIMUM QUALIFICATIONS • 2+ years recent data entry or customer service experience • High School Diploma or GED (some college preferred) • Fluent in Spanish (required) • Proficient in Microsoft Word, Outlook, and standard office hardware • In-person interview required CORE TOOLS & SYSTEMS • Microsoft Word • Microsoft Outlook • Case management software • State attendance/payment systems • Office phones and hardware PREFERRED SKILLS • Strong attention to detail • Bilingual communication (Spanish/English) • Comfortable working fully onsite By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #ARLINGTON123