Bilingual Dealership Success Associate - Downtown LA at Lendbuzz
Job Description
Job Description
- Maintains a high level of customer satisfaction and loyalty with clients through-out and after the sale to ensure successful implementation and maximum customer satisfaction.
- Manages complex sales situations, influencing customers and defuse potential problems by using your knowledge of complex business challenges to identify solutions.
- Participates in monthly and quarterly sales meetings.
- Strategically manage daily dealership operations in collaboration with Account Managers, ensuring seamless execution of business processes and maintaining high operational standards.
- Foster and maintain strong, consultative relationships with dealership partners and clients, acting as a trusted advisor to support retention and satisfaction.
- Partner cross-functionally to enhance sales strategies and workflows, contributing to the continuous improvement of internal processes and supporting the implementation of scalable solutions.
- Maintain and operate existing accounts while actively identifying opportunities to grow sales.
- Restructure deals as needed to ensure alignment and value for all parties involved.
- Serve as a liaison of the funding team/titles team/remarketing/any operational teams, ensuring alignment between client expectations and funding capabilities.
- Exceptional customer service, communication, and organizational skills.
- Demonstrated integrity and a commitment to high ethical standards.
- Strong team orientation with the ability to excel independently.
- Positive, proactive attitude with a strong willingness to learn and adapt.
- Fluency in English and either Spanish or Portuguese to effectively engage with our diverse clientele.
- Prior experience with Salesforce, HubSpot, or similar CRM tools preferred.
- Prior sales experience is essential; familiarity with the automotive industry is beneficial.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.