Bilingual Front Desk Clerk at Legacy Community Health

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Santa Clara - 5616 Lawndale St. Houston, TX 77023

Bilingual Front Desk Clerk - Job Overview

Schedule: 7:45AM-4:45PM

Are you ready to be the dynamo that shapes the first impressions of patients at Legacy Community Health? As a Bilingual Front Desk Clerk, you'll be the vibrant, friendly face and the reassuring voice that sets the stage for an awesome healthcare experience!

• Be the welcoming hero that greets our patients with warmth and kindness.
• Shape meaningful patient-provider relationships with your charm and charisma.
• Be part of a collaborative, supportive crew that values your personal growth!
• Play a vital role in our mission to supercharge community healthcare.
• Thrive in our supportive environment with a work-life balance that's the stuff of legends!

Key Responsibilities

• Be the voice that answers incoming calls with flair and ensures they're routed properly!
• Perform client intake and be the bearer of good news upon their arrival!
• Enter patient information at lightning speed while ensuring accuracy!
• Join forces with our volunteer coordinator to manage our fantastic volunteers!
• Handle appointments and cash like a pro with established procedures!
• Keep our clinic lobby looking spick and span!
• Get involved in processing lab results, guided by our Practice Manager!
• Participate in our Performance Improvement Program to make our services even better!
• Promote team spirit and effective working relations with everyone!
• Join us in our primary care medical home and embrace a team-based care approach!
• Stay sharp with safety training and be vigilant about safety procedures!
• Report any safety concerns pronto and follow those exposure control plans!

Minimum Qualifications

• High school graduate or equivalent and ready to rock!
• A pleasant, professional, and charismatic phone voice that wins hearts!
• Juggling multi-tasks and handling multiple calls or patients with ease!
• Masterly efficient and accurate data-entry skills are your secret weapons!
• Computer whiz with multi-line phones or switchboards experience!
• Basic math and filing skills that make organizing a breeze!
• Adept at managing multiple deadlines and making swift decisions!
• Bilingual in English/Spanish? That's a huge plus for connecting with diverse patients!

About Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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