Bilingual Insurance Office Service Assistant- Fulltime at Jesse Leal - State Farm Agency

We are seeking an Insurance Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving issues. You will perform clerical and administrative functions in order to drive company success. Phone and face to face interaction with clients to best help them protect assets. Spanish speaker required.

Responsibilities:

• Handle customer inquiries and concerns
• Provide information about the products and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Draft correspondences and other formal documents
• Plan and schedule appointments
• Greet and assist onsite guests
• Answer inbound telephone calls
• Develop and implement organized filing systems
• Perform all other office tasks

Qualifications:

• Bilingual Spanish/English
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Previous experience in office administration or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail and organization skills

Benefits:

• Hourly base pay plus bonus and commission
• Paid time off (80 hours/year accrual)
• Paid major holidays
• Agency will pay for training materials and test fees (if not already licensed)

If you are passionate about sales and driven by success, this is an excellent opportunity to grow your career with competitive pay and unlimited commission potential. Submit your resume today to join our team!