Bilingual Office Assistant at Law Office of Gilda McDowell

We're searching for a diligent Bilingual Office Assistant

You’ll be responsible for responding to client inquiries in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, ordering office supplies and equipment, and marketing our brand through community events.

Applicants should be extremely thorough, possess excellent communication skills in English and Spanish, and have a customer service background. Send us your resume today to become part of the team!

$15 hourly

• Inform team members regularly about the status of projects and any setbacks or achievements
• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
• Grow in the position through continued learning and revitalization of skillsets in related duties

• Customer service and administrative experience is a must
• History of being deadline-driven and extremely organized
• Proficient in basic computer software and can quickly learn to use new programs
• Enjoys talking with customers and can communicate through verbal and written channels mainly in Spanish
• High school required, some college degree preferred

At the Law Office of Gilda McDowell, we are dedicated to helping families live and work in the United States without fear. With more than 15 years of experience, our firm has built a reputation for solving even the most complex immigration cases. Led by Abogada Gilda, an immigrant herself, our compassionate team of professionals—many of whom have walked the same path as clients—understands firsthand the challenges of navigating the immigration system. We pride ourselves on delivering ethical, client-focused service rooted in compassion, perseverance, and a genuine commitment to our community.