Bilingual Receptionist at Jacqueline Salcines PA

At Salcines Law, we believe the first voice someone hears should make them feel understood, welcomed, and confident that they came to the right place. We are a boutique real estate law firm serving luxury buyers, sellers, investors, and families across Florida, and we are seeking a Receptionist/Client Experience Coordinator who takes pride in delivering white-glove service every single day.

This is not a “just answer the phones” role. This is the "heart-of-the-office" role. You set the tone. You shape first impressions. You help clients exhale the moment they walk in or call.

If you’re someone who is warm, organized, professional, and enjoys being the calm center in a busy environment, we’d love to meet you.

Who Thrives Here

Someone Who:

• Understands the value of hospitality and professional courtesy
• Is naturally proactive rather than reactive
• Enjoys being the organized anchor in a fast-moving environment
• Takes pride in representing a firm with excellence and warmth

What We Offer

• Great Salary and benefits
• 401(k) with match
• Paid Time Off/Holidays off with pay
• Professional and Personal Development
• Bonuses
• Vacation 2 weeks
• Supportive, respectful, team-focused environment
• Stable, long-term opportunity with room for growth
• Competitive pay, paid time off, and benefits after the introductory period
• The chance to be part of a firm with a strong reputation and meaningful client impact

$52,000 - $60,000 yearly

What You’ll Do

• Greet clients and visitors with a polished, friendly, and professional demeanor
• Answer incoming calls, route calls, and manage voicemail and call logs
• Manage the firm’s main email inbox and ensure timely follow-up
• Maintain a clean, welcoming, and organized reception and conference area
• Schedule appointments, confirm meetings, and coordinate the conference room calendar
• Assist attorneys and staff with administrative tasks as needed
• Manage incoming/outgoing mail, FedEx, documents, and deliveries
• Order supplies
• Incoming and outgoing mail/packaes
• Ensure clients feel cared for from the moment they contact our office until their matter is complete

What You Bring

• Professional presence – polished, articulate, and reliable
• Strong communication skills (written and verbal)
• A positive attitude with a genuine interest in helping people
• Excellent organization and attention to detail
• Ability to stay composed and clear-headed even when the phones are busy
• Tech-comfortable (Microsoft Office, Outlook, calendars, scanning, etc)

Required:

• Must have prior receptionist experience with a minimum of 2 years in a law firm
• Must be fully bilingual in English and Spanish
• Must be detail-oriented
• Warm and caring voice
• Able to work independently
• Must be punctual
• Must be organized and professional

Founded by Jacqueline Salcines, PA, our firm has spent more than 25 years protecting Florida homeowners, investors, and buyers, as well as providing concierge-level legal service. We combine deep legal knowledge with genuine compassion, helping clients make confident, informed decisions every day.

We are a boutique law firm in Coral Gables experiencing exponential growth and looking for new team members to support our already excellent team. Celebrating 26 years in practice, we pride ourselves on excellent customer service to the community as well as empathy and compassion for the client. By joining our team, you are making a commitment to honor our core values. Our firm offers a competitive salary, benefits, and a partner option.

Our mission is simple: To empower clients through knowledge and deliver peace of mind — they should never close alone.