Business Analyst - Advanced at The Computer Merchant, LTD.

JOB TITLE: Business Analyst JOB LOCATION: Springfield/ Boston, MA (hybrid) WAGE RANGE*: 50 - 56.00 / hour W2 JOB NUMBER 36581959 Required Qualifications Bachelor's degree 7+ years' experience supporting projects and driving execution of complex technical work Business Analyst experience for Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to drill down from the big picture to process details Ability to think strategically Ability to collaborate across diverse teams and organizations Preferred Qualifications: Individual who enjoys solving complex problems and improving team processes Lide underwriting knowledge Exposure to customer experience/user experience practices Proven ability to partner with cross-functional teams to design, configure, test, and deploy Demonstrated ability to adapt to changing business priorities Experience with additional requirements tools including JIRA and Confluence JOB DESCRIPTION Serve as a Business Analysts for projects, applications and technologies within Protection New Business and Underwriting. Directly support the overall Underwriting organization with a focus on our Platform Modernization. Role includes gathering, synthesizing and documenting business requirements, rules configurations and UAT testing requirements. Underwriting platform experience. Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for business sign-off and implementation. Job Description As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will: Document business requirements with detailed technical specifications Understand process flows and ensure interconnectivity of systems and applications Act as a liaison between Underwriting and other teams and advocate for necessary changes Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework Support Business owner, Product Manager and peers to align requirements to roadmaps Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors Update procedural and processes changes Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates Work independently and with management on highly visible, divisional/cross-divisional complex products and projects Be sought as a key resource for documentation of unique or complex business problems Drive continuous improvement and efficiencies beyond own scope of responsibility Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.