Business Assistant at Magnolia Services

About Magnolia Dental Magnolia Dental is a patient-focused dental practice committed to delivering exceptional care in a welcoming and friendly environment. We pride ourselves on creating meaningful relationships with our patients and providing comprehensive dental services using the latest technologies. Join our dedicated team and play a vital role in ensuring a positive experience for every patient.

Position Overview We are seeking a personable and organized Business Assistant member to join our team at our Worthington Hills location. As the first point of contact for patients, you will be responsible for creating a warm and welcoming atmosphere while managing administrative tasks to ensure the smooth operation of our practice.

Key Responsibilities

• Greet patients warmly and check them in for appointments.
• Manage appointment scheduling, confirmations, and follow-ups to optimize the practice schedule.
• Answer phone calls, respond to inquiries, and route calls to the appropriate team members.
• Verify and update patient insurance information, ensuring accuracy for billing and claims processing.
• Collect and process patient payments, including co-pays and outstanding balances.
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with clinical staff to ensure efficient patient flow and communication.
• Address patient questions or concerns with professionalism and empathy.

Qualifications

• High school diploma or equivalent required; additional education or training in healthcare administration is a plus.
• At least one year of experience in a dental office required.
• Proficiency in dental management software and basic computer skills (e.g., Microsoft Office).
• Strong communication and interpersonal skills to interact effectively with patients and team members.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Attention to detail and a commitment to providing outstanding customer service.

What We Offer

• Competitive pay.
• Comprehensive benefits package (for full-time employees), including health insurance and paid time off.
• Opportunities for professional development and training.
• A positive and supportive team environment.
• A modern, patient-focused dental practice with a strong community presence.

Magnolia Dental is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace.