BUSINESS DEVELOPMENT REPRESENTATIVE at R E Garrison Trucking Inc

Job Title: 

Business Development Representative 

Job Summary: 

As a Business Development Representative, you are responsible for selling logistics transportation services to current and potential customers. Must actively seek out and engage customer prospects. Must have the ability to build and maintain relationships and negotiate agreements. Some travel may be required. A thorough understanding of the transportation industry is required.  

Supervisory Responsibilities: 

none 

Duties/Responsibilities: 

Identify and solicit new client opportunities. 

Develop and consult with current customer base 

Responsible for growth of customer relations 

Manage customer service day to day operations 

Manage entire logistic information systems appropriately 

Develop leads and cold call potential customers 

Listens to customer queries patiently and find resolution to issues 

Manage and negotiate rates 

Able to multitask and resolve issues in high pressure situations 

Resolve transportation problems with urgency and professionalism 

Other duties may be assigned 

Education and Experience:  

College degree in related field preferred 

Previous experience in customer service and sales preferred 

Knowledge of trucking industry a required 

Required Skills/Abilities: 

Excellent listening skills 

Energetic and personable 

Ability to use critical thinking skills 

Ability to interact and communicate effectively over the phone, through email, and face to face 

Ability to recognize when action is necessary and to implement the required actions within a reasonable time 

Ability to prioritize workflow to use time effectively 

Ability to perform mathematical calculations to determine transit times 

Ability to use discretion and good judgement 

Good working knowledge of Microsoft Word, Excel, and Outlook 

Physical Requirements: 

Prolonged periods of sitting at a desk and working on a computer. 

Must be able to lift up to 15 pounds at a time. 

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.  

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

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