Working Title:

Café Supervisor H-435

Role Title:

Retail Specialist I

Position Number:

H-435

FLSA:

Non Exempt

Appointment Type:

Part Time

Type of Posting:

General Public

Is Sensitive Position?:

Designated Personnel:

Responsible Employee:

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement:

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:

Is this a restricted position subject to availability of funding?:

Yes

If Restricted Position, please paste statement:

This is a restricted position subject to availability of funding.

Departmental Objective:

In support of Christopher Newport University’s mission, the mission of CNU Dining Services is toprovide CNU students with the highest quality in food and dining experiences. In doing so, we arecommitted to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals dining events, in support of inclusivity and other civic values of CNU, as well as that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levelsof customer satisfaction.

Purpose of the Position:

This position is responsible for cash and card sales in the Café. Responsible for actual hands-on preparation of menu items to include but not limited to baked goods, brunch items, sandwiches, salads, coffees and other beverages. Responsible for closing the facility and clean-up. Ensuring high quality food and beverage with emphasis on exemplary customer service. This position is responsible for supervising student employees in the absence of the manager. Must be able to work posted Café hours and be available to assist with any special events require the Café to be open. This includes but is not limited to normal hours of operations, evening or weekend events and overnight during our 24/7 periods before and during exam week. With prior notice. It also may assist and/or independently runs concessions events to include, but not limited to: football, baseball, softball, lacrosse, volleyball, basketball, track, Commencement, non-CNU athletic rentals and other events as required.

Knowledge, Skills, and Abilities Related to Position:

Understanding of food service, customer service skills, employee supervision and training, order taking, serving and safety
Ability to maintain professional appearance
Ability to work independently

Education, Experience, Licensure, Certification Required :

Education:

High school diploma or equivalent education and experience that equates to a high school diploma

Experience:

Experience in the food service industry
Supervisory experience
Cash handling experience

Additional Consideration(s):

Experience:

Café, sandwich and/or salad making experience

Role Code:

79111

Salary Information:

Starting at $15.71 per hour, Commensurate with Education and Experience

Conditions of Employment:

This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period
Selected candidate will be required to attend a 2-Day New Employee Orientation Program

Is this position telework eligible?:

Light Lifting (less than 20 lbs.):

Essential

Moderate Lifting (20-50 lbs.):

Essential

Heavy Lifting (more than 50 lbs.):

Essential

Pushing/Pulling:

Essential

Standing:

Essential

Sitting:

Non-Applicable

Bending:

Essential

Walking:

Essential

Climbing:

Marginal

Reaching:

Essential

Repetitive Motion:

Essential

Fast Pace:

Essential

Average Pace:

Essential

Multiple Priorities:

Essential

Intense Customer Interaction:

Essential

Multiple Stimuli:

Essential

Frequent Changes:

Essential

Memory:

Essential

Reasoning :

Essential

Hearing:

Essential

Reading :

Essential

Analyzing:

Essential

Logic:

Essential

Verbal Communication:

Essential

Written Communication:

Essential

Number of Vacancies:

Posting Date:

09/08/2025

Closing Date:

11/10/2025

Open Until Filled:

Special Instructions to Applicants:

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

Quick Link for Direct Access to Posting:

https://jobs.cnu.edu/postings/19821

EEO/Diversity Statement(s):

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request:

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process:

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.

Background Check:

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Café Supervisor H-435 at InsideHigherEd

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