Captain at Maison Passerelle

Multiple locations at 1 Wall street (Printemps) : 

Server: Hourly ($16.50) + Tips

Reports to: General Manager, Assistant General Manager

ABOUT PRINTEMPS:

Storied French luxury department store, Printemps, opened its first ever US location at One Wall Street in the heart of the Financial District.

Located in the historic 50-story landmark, Printemps has five distinct food and beverage concepts ranging from a casual cafe to a fine dining restaurant. Food and beverage is helmed by Top Chef alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet.

ABOUT KENT HOSPITALITY GROUP:

Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. 

We are dedicated to delivering fine dining, unmatched hospitality, and first-rate

experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.

JOB SUMMARY

The Captain plays a crucial role in providing exceptional service during the daily operations of the establishment. This role requires the ability to prioritize and use good judgment in a fast paced environment with a warm and friendly demeanor. 

We believe in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Server, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co-workers & managers.

This is a full time position. Our locations at Printemps Mall are open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!

KEY RESPONSIBILITIES

A successful candidate will be able to assist Guests, Kitchen staff and Management, performing any tasks necessary to ensure a high-quality dining experience.

• Must be available to work weekends and holidays. 
• The ability to work quickly and adapt on the go. 
• Support events if and when needed. 
• Ensure company policies and procedures are followed. 
• Be a creative logical thinker with a focus on creating the optimal outcome.
• Address Guests' concerns and inquiries promptly and professionally. 
• Having detailed knowledge of the menu and articulating those details with enthusiasm, taking all guest’s orders, executing beverage service adhering to proper standards. 

You Are:

• Bright; animated; lively; cheerful; vivid or brilliant
• Spirited: having or showing mettle, courage, vigor, liveliness, etc.
• Reliable: that may be relied on or trusted; dependable in achievement, accuracy, honesty, etc.

Benefits & Perks: 

• Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits
• Dining Discounts, Wellness Program

Preferred Education and Experience:

• Ability to communicate in English preferred
• GED or equivalent level of education preferred