Case Manager Supervisor at Tandym Group
Job Description
A nonprofit organization in New York City is seeking a skilled and compassionate Case Manager Supervisor to join their Women's Shelter in Brooklyn.
About the Opportunity:
- Start Date: ASAP
- Schedule: Monday-Friday, 35 hours/week
- Setting: Women's Shelter (Single Adult)
- Assignment: 3-month temp-to-perm
Responsibilities:
- Supervise and mentor 5-10 case managers, ensuring consistent service quality
- Review psychosocials, ILPs (Independent Living Plans), and documentation
- Support case managers with complex or high-risk client cases
- Carry a small caseload (2-5 clients) when needed
- Ensure accurate data entry and compliance with DHS and OTDA standards
- Conduct internal file reviews and prepare reports for management
- Provide crisis intervention and coach staff on de-escalation strategies
- Collaborate with clinical, operations, and leadership teams to improve outcomes
Qualifications:
- 3+ years of Case Management or Social Services experience
- Bachelor's Degree
- Experience working with homeless or MICA populations
- Strong leadership, communication, and documentation skills
Desired Skills:
- 1+ year of experience in a Supervisory role
- Bilingual (English/Spanish) preferred
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