Caseworker at Pride Health

Job Title: Case Worker

Location: New York, NY 10004 (Hybrid – Thursdays required onsite)

Pay Rate: $35 – $40 per hour

Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Hours Per Week: 35 (7 hours/day)

Job Summary:

We are seeking a compassionate and organized Case Worker to support social service recipients through comprehensive needs assessments, home visits, and service coordination. This hybrid position requires strong interpersonal skills, attention to detail, and the ability to work independently in the field and remotely.

Key Responsibilities:

• Conduct home visits to assigned members and ensure HIPAA compliance
• Schedule and optimize own home visits
• Utilize home visit assessment tools to evaluate member needs
• Conduct telehealth visits when in-person visits are declined
• Escalate clinical or social concerns to the member’s designated Care Manager
• Accurately document all interactions in the Disease Care Management System (DCMS)
• Provide educational materials to members as appropriate
• Assist with basic care coordination (e.g., appointment scheduling, transportation, medication refills, DME support)
• Perform other supportive activities as assigned

Required Education & Experience:

• Associate’s Degree (Required)
• Bachelor’s Degree (Preferred)
• Previous experience in social services, case management, or a healthcare-related field strongly preferred
• Familiarity with HIPAA guidelines and care management systems

Additional Information:

• Work Setting: Hybrid (remote and field-based); in-person required on Thursdays
• Pay: $35–$40/hour
• Contract Duration: 11/10/2025 – 01/10/2026 (with possible extension based on performance)
• Location: New York, NY 10004