Cashier and Receptionist - Las Vegas Harley-Davidson at Las Vegas Harley Davidson
Job Description
Job Description
Summary:
The person that works in this position is the front-line contact for everyone who walks through the doors and must represent the dealership in a professional, friendly manner. Along with answering and routing telephone calls, you will greets customers, answers general questions and provides the highest level of customer service. The person in this position must be comfortable working with the public and possesses a friendly, outgoing demeanor.
Receptionist Position Highlights:
- Make a good first impression by being professional and courteous to all customers and employees.
- Answer and direct all telephone calls according to request.
- Assist customers in the dealership with concerns or questions.
- Direct visitors to the correct area of the dealership.
- Handle in-coming and out-going mail.
MotorClothes Cashier Position Highlights:
- Process payment for all purchases of MotorClothes and general merchandise using cash and credit card transactions following company policies and procedures.
- Use appropriate verification procedures for credit card purchases.
- Monitor for shoplifting.
- Keep cashier counter area well-stocked with necessary supplies, shopping bags, etc.
Qualifications and Requirements:
The ideal candidate will have:
- A positive attitude with a friendly and professional demeanor.
- Enthusiasm for the products we sell.
- Experience answering/operating a computer-based telephone system is helpful, but not required.
- Ability to work a flexible schedule, including weekends and holidays.
- A willingness to help other departments as needed with special events and projects.
- Exceptional communication skills in both verbal and written form.
- The skills to speak clearly on the telephone and convey an image of professionalism and competence to callers.
- The ability to transition between working part of the shift as a receptionist and part as a cashier is important.
- General mathematical skills, i.e. addition, subtraction, multiplication and division.
- Experience with retail sales and/or cash handling.
- Experienced use or knowledge of Point-of-Sale/computer based register system.
- Ability to make and count back change when processing cash payments.
Working Conditions & Physical Requirements:
- Will perform entire shift inside the dealership, however special events may require work outside.
- May work part of shift as the receptionist or a cashier.
- Requires sitting, standing and walking varying times during the whole shift.
- Occasionally, exposed to exhaust fumes or other airborne particles.
- Repetitive use of both hands simultaneously throughout duration of shift worked.
- Occasionally required to bend, stoop, crouch, reach and lift 50lbs of material.
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