Cashier/Kitchen Worker at Grab N Geaux

About the Role:

The Cashier/Kitchen Worker at Grab-N-Geaux #21 (GNG21) plays a vital dual role in ensuring a seamless customer experience by efficiently managing both front-of-house cashier duties and back-of-house kitchen tasks. This position requires balancing fast-paced customer interactions with precise food preparation and kitchen maintenance, contributing directly to customer satisfaction and operational efficiency. The role demands attention to detail, multitasking abilities, and a commitment to maintaining high standards of cleanliness and food safety. By effectively handling transactions and preparing menu items, the employee supports the overall success and reputation of the establishment. Ultimately, this position is essential in delivering quality service and food that encourages repeat business and positive community engagement.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting and bending.
• Strong communication skills to interact effectively with customers and team members.
• Willingness to work flexible hours including weekends and holidays.

Preferred Qualifications:

• Previous experience in a cashier or food service role.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems and kitchen equipment.
• Ability to work efficiently in a fast-paced environment.
• Customer service training or certification.

Responsibilities:

• Greet customers warmly and process their orders accurately using the point-of-sale system.
• Handle cash, credit, and electronic payments responsibly, ensuring correct change and transaction records.
• Prepare and assemble food items according to company recipes and quality standards.
• Maintain cleanliness and organization of the kitchen and dining areas, adhering to health and safety regulations.
• Assist in inventory management by restocking supplies and reporting shortages to management.
• Collaborate with team members to ensure smooth workflow and timely service during peak hours.
• Respond promptly and courteously to customer inquiries and resolve minor issues to enhance satisfaction.

Skills:

The required skills such as cash handling and customer communication are essential for accurately processing orders and ensuring a positive customer experience at the point of sale. Food preparation skills and knowledge of kitchen safety enable the employee to maintain quality and hygiene standards while assembling menu items. Multitasking and time management skills are critical to balancing cashier duties with kitchen responsibilities, especially during busy periods. Preferred skills like familiarity with POS systems and prior food service experience enhance efficiency and reduce training time. Strong teamwork and problem-solving abilities support collaboration with colleagues to maintain smooth operations and address customer needs promptly.