Catering Sales Manager at Carmelized Productions

Who We Are

Join the team at Carmelized Productions, where a passion for great food and seamless events comes together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented professionals who thrive in dynamic settings and take pride in creating unforgettable guest experiences.

As a full-service catering company, Carmelized Productions brings exceptional food, warm hospitality, and flawless execution to events of all sizes — from intimate gatherings to large-scale celebrations. Our menus are crafted with intention, our service is polished yet welcoming, and our team is committed to making every client and guest feel cared for.

We’re growing quickly and seeking a Catering Sales Manager to help expand our client base, nurture existing relationships, and drive long-term business success. If you love building partnerships, delivering exceptional hospitality, and working in a collaborative, creative environment — we’d love to hear from you.

Core Values

Hospitality 

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

Intention

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

Teamwork 

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. 

Determination & Readiness

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement.  As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

What you’ll do:

The Catering Sales Manager position will be responsible for the following:

Sales and Client Development

• Identify and pursue new business opportunities through networking, partnerships, and inbound inquiries.
• Build and maintain strong relationships with corporate, social, and repeat clients to maximize retention and referrals.
• Develop tailored proposals and contracts that align with client goals and company standards.
• Collaborate with leadership to promote seasonal offerings, packages, and key initiatives.
• Track and analyze sales metrics to identify trends, forecast business, and strategize for continued growth.

Client Experience and Event Oversight

• Serve as the primary point of contact from inquiry through event execution, ensuring seamless communication and client satisfaction.
• Create detailed Banquet Event Orders (BEOs) and communicate effectively with culinary, staffing, and beverage teams.
• Attend select events to ensure quality standards and client expectations are met or exceeded.
• Collect and analyze post-event feedback to continuously improve the client experience.

Operational Collaboration

• Partner closely with the Staffing Manager to ensure appropriate staffing and beverage coordination for each event.
• Coordinate rental orders, including linens, tabletop, serviceware, and specialty items as needed.
• Ensure all logistical details are confirmed, organized, and communicated clearly to the internal team and vendors.
• Prepare and distribute event binders or digital packets with all relevant documents (BEOs, floor plans, timelines, rental summaries, and client notes).
• Anticipate potential challenges and proactively address them to ensure every event is set up for success.
• Support the refinement of internal systems, processes, and checklists that improve event flow and team communication.

Leadership and Brand Representation

• Represent Carmelized Productions at tastings, venue tours, and industry events.
• Uphold brand standards of hospitality, professionalism, and responsiveness in all interactions.
• Contribute to a culture of collaboration, positivity, and growth within the team.

Qualifications:

• 2+ years of experience in catering, event sales, or hospitality management (sales experience preferred).
• Proven track record in meeting or exceeding sales goals and building long-term client relationships.
• Strong organizational, communication, and negotiation skills.
• Proficiency in Microsoft Office and CRM/event management platforms (Tripleseat or similar a plus).
• High attention to detail and ability to manage multiple priorities under pressure.
• Positive, self-motivated, and collaborative with a passion for hospitality.
• Availability to work evenings, weekends, and holidays as needed.

FLSA Status: Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Why Join Carmelized Productions?

By joining our team, you’ll be part of a passionate, supportive group that’s constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it’s about being a part of something bigger, contributing to a brand that’s all about warmth, inclusiveness, and the joy of sharing great food and wine.

If you’re excited about becoming a part of the Carmelized Productions family and are ready to take on the challenge of a high-volume, hospitality-focused environment, we’d love to meet you!

Apply today and let’s create unforgettable dining experiences together.