Check In Check out at Rheumatology Associates

The Check-In and Check-Out Coordinator serves as the first and last point of contact for patients visiting the medical office. This role ensures a welcoming experience, accurate data entry, and efficient administrative support to maintain clinic operations.

Check-In:

• Greet patients warmly and ensure a positive first impression.
  
• Verify and update patient demographics, insurance information, and contact details.
  
• Collect copayments and outstanding balances.
  
• Obtain necessary forms, signatures, and IDs.
  
• Schedule same-day appointments or follow-ups as needed.
  

Check-Out:

• Schedule follow-up visits, referrals, and procedures.
  
• Collect payments and provide receipts.
  
• Ensure documentation is complete before the patient leaves.
  
• Provide visit summaries and patient instructions.
  
• Maintain communication with clinical staff regarding patient flow and scheduling issues.
  

General:

• Answer phones and manage patient inquiries courteously and efficiently.
  
• Maintain confidentiality of patient records (HIPAA compliance).
  
• Assist with office administrative tasks as needed.