Checkout Experience Associate at Happier Grocery

About Us

Happier Grocery is a health-forward grocery store dedicated to creating a lifestyle oasis for New Yorkers. Our mission is to deliver an exceptional food and wellness experience rooted in trust, community, and care. We curate only the highest quality products and aim to foster a positive, welcoming environment for all who walk through our doors.

Role Overview

As a Checkout Experience Associate, you are the final touchpoint in a guest’s shopping journey. Your role is to ensure a seamless, friendly, and professional checkout experience while also supporting light merchandising tasks when needed. We’re looking for individuals who bring warmth, attention to detail, and a commitment to great service.

Key Responsibilities

Checkout Experience:

• Welcome every customer with a positive and approachable attitude

• Efficiently and accurately process purchases using our POS system

• Handle cash, credit, and contactless payments with precision

• Maintain a tidy, well-stocked, and organized checkout area

• Answer questions about products and guide customers to store locations when needed

• Follow all store policies regarding returns, exchanges, and transactions

Support & Merchandising:

• Assist with stocking impulse items and small displays near checkout

• Help with light restocking and organizing of high-traffic areas when appropriate

• Report inventory or guest concerns to store leadership

General Expectations:

• Maintain store cleanliness and contribute to team-wide upkeep tasks

• Adhere to all safety, sanitation, and health protocols

• Lift up to 45 lbs and stand for extended periods when necessary

• Work independently while also collaborating across departments

• Be flexible and willing to assist wherever needed

Qualifications

• Must be 18 years of age or older

• Friendly, calm, and confident in fast-paced environments

• Previous cashier or customer-facing experience preferred

• Ability to multitask and stay organized

• Enthusiastic about wellness, food, and helping people

• Available to work evenings, weekends, and holidays as needed

Why Join Us

At Happier, we’re committed to building a positive and inclusive team culture. We value individuality, respect, and growth. Our workplace is one where you can contribute meaningfully while being part of a mission-driven, people-first company.

Happier is proud to be an Equal Opportunity Employer. We hire based on qualifications, values alignment, and the desire to grow with us—regardless of race, gender, religion, identity, or background.