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Honor Credit Union

Chief Information Officer (CIO) at Honor Credit Union

Honor Credit Union Berrien Springs, Michigan
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Job Description

Position: Chief Information Officer (CIO)
Location: Berrien Springs, MI
Job Id: 3094
# of Openings: 1
Chief Information Officer (CIO) - Berrien Springs (Full-Time)
This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.
ABOUT HONOR:
At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
  • Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
  • The Platinum Rule - Treat others the way they want to be treated.
  • Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
  • See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
  • Reason over Rules - Make decisions that are good for the person and good for Honor.
  • Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
  • Provides visionary leadership and strategic direction for Honor's technology, security, and data strategy by overseeing IT operations, infrastructure, data governance, information systems, including online banking, mobile banking, and other member-facing digital platforms.
  • Develops and implements the technical roadmap that aligns with Honor's One Page Strategy that will enable scalable growth and operational excellence.
  • Drives IT governance, operational efficiency, and policy advancement through strategic infrastructure improvements, automation, AI implementation, and system integrations that support scalable organizational growth.
  • Monitors emerging technologies, industry trends, and peer credit union best practices to identify opportunities for innovation.
  • Establishes and maintains strategic partnerships with Fintech providers, technology leading credit unions, and technology vendors to evaluate and implement transformative solutions that enhance operational efficiency, member experience, and organizational capabilities.
  • Drives a culture of technological innovation and continuous improvement that prioritizes security, effective resource scaling, process optimization, and governance to achieve top-tier technology outcomes.
  • Ensures teams maintain focus creating exceptional member-owner experiences while upholding strict regulatory compliance and information security standards.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
  • College degree in Information Technology or a related field required; or an equivalent combination of training and work experience.
EXPERIENCE REQUIRED:
  • 15 years of similar or related experience, including preparatory experience.
  • 10 years leading Information Technology Teams with proven experience implementing and optimizing systems with a security first mindset.
  • Financial Institution experience highly preferred.
  • Experience with KeyStone Corelation Core platform and Alkami Digital platform preferred.
KNOWLEDGE/SKILLS/ABILITIES:
  • Must have a demonstrated ability to keep finances in order.
  • Strong listening, verbal, and written communication skills.
  • Strong understanding of Information Infrastructure and Systems practices and policies.
  • Must have a transformative/innovative mindset.
  • Demonstrated ability to lead multiple core areas in a fast-paced work environment.
  • Follows the core values of the credit union - honesty, truth, respect, and integrity.
  • Handle issues with tact, diplomacy, and an appropriate sense of urgency.
  • Understands and complies with all applicable laws and regulations.
  • Exceptional problem-solving skills.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
  • Medical with prescription coverage, Dental, and Vision.
  • 401k employer contribution & matching program.
  • Paid time off and paid holidays (including your birthday!).
  • Paid community volunteer hours.
  • Wellbeing spending account.
  • Various discounts on credit union products and services for team members & their families.
  • Additional perks included.
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