Chief Operations Officer at New Hope Village

Are you a strategic, compassionate leader who thrives on building systems that deliver consistent, high-quality results? We support individuals with intellectual and developmental disabilities (IDD) to live full, meaningful lives - and we're looking for a Chief Operations Officer (COO) to guide that mission with excellence.

As COO, you will ensure that our services not only meet the highest standards of care but are also delivered with consistency, guided by clear policies and procedures. You'll champion a culture of accountability, integrity, and innovation, while working alongside a dedicated team that believes in making every day matter.

If you value structure, thrive in a policy-driven environment, and are passionate about leading with heart - this is the opportunity to make a real difference.

• Provide strategic leadership and vision across all service lines.

• Ensure consistency, compliance, and alignment with policies and procedures.

• Foster a culture of quality, safety, and person-centered care.

• Guide operational efficiency, financial stewardship, and service excellence.

• Collaborate with the Executive Management Team and report directly to the CEO.

• Supervise and support directors and key leadership roles across the organization.

• Director of Vocational Services

• Campus Residential Director

• Community Living Director

• Director of Nursing

• Service Development Coordinator

• Campus Program Manager

• Campus and Community Administrative Assistants

Education & Experience (must meet one):

• Bachelor's Degree + 10+ years of relevant experience

• Associate's Degree + 15+ years of relevant experience

• No degree + 15+ years of relevant experience

Relevant experience includes managing programs for adults with intellectual and developmental disabilities (IDD).