Chief Program Officer at Caracole Inc

POSITION TITLE:  Chief Program Officer

REPORTS TO:          Chief Executive Officer

SUPERVISES:          5 Directors (Prevention, Housing, Case Management, Linkage/Engagement, and Grants/Special Projects)

POSITION SUMMARY:

The Chief Program Officer (CPO) leads, plans, evaluates and coordinates Caracole’s services in pursuit of the mission of positively changing lives for individuals at risk for or living with HIV. The CPO selects, supports and supervises Department Directors. The CPO has final approval and responsibility for the development of new programs proposed in response to funding opportunities or identified client needs. The CPO serves as a key member of the Executive and Leadership Teams. 

RESPONSIBILITIES:

• Oversee program budgets and expenditures to align resources with mission impact and organizational goals. Partner with the Chief Executive Officer, Chief Financial Officer, Chief Development Officer, Department Directors, and other senior leaders to inform investment and resource development decisions that sustain critical services. Lead the strategic coordination of program priorities—all grounded in a client-first philosophy that advances dignity, equity, and measurable impact.
• Facilitate cross-department integration between Prevention, Housing, Case Management, Linkage/Engagement, and Grants/Special Projects. This includes planning, policies, data alignment, logistical continuity, and an efficient continuum of client services between Departments.
• Assure that the mission of Caracole is evident in planning & operation of all client services.
• Hire, train, evaluate, support and supervise Department Directors.
• Facilitate and model for all Caracole staff a culture of valuing diversity, an openness to learning and an understanding of the needs of diverse populations.
• Lead all clinical strategic planning activities. Analyze surveys and data results to ensure that data points demonstrate program effectiveness and efficiency across departments.
• Engage board and other stakeholders to support Caracole’s mission.
• Research and implement best practices regarding HIV/AIDS prevention, housing, and care services.
• In collaboration with other team members, evaluate Caracole’s services to provide high community impact. Identify gaps in services and develop strategies to resolve them.
• Lead Directors’ team in strategic planning to meet the needs of current and new populations and funding sources.
• Collaboratively develop and implement Quality Management policies.
• Oversee the maintenance of client and statistical records as required by social work ethical practice, regulatory or funding agencies, and Caracole.
• Identify and pursue educational opportunities to promote professional growth.
• Complete other duties as assigned by the Chief Executive Officer.

QUALIFICATIONS: 

Must be an Ohio, Licensed Independent Social Worker (LISW) with ability to get Supervisory designation (-S) within 6 months of employment. Must possess managerial and supervisory experience, including planning and budgeting. The CPO must have experience with those living with or at risk for HIV/AIDS, the homeless, mentally ill, and/or populations with substance abuse disorders. Must have a proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals, establish strong community linkages, and teach and model good social work practice. Must have skill in both coordination and collaboration to identify and implement effective Quality Management processes to secure and sustain grants and regulatory compliance. 

 REQUIRED SKILLS:

• Strong financial management skills with experience aligning program budgets and expenditures across departments.
• Understanding of data and outcomes measurement and compliance.
• Emotional intelligence; demonstrated leadership ability.
• Read, write, speak and understand English with excellent verbal and written communication skills.
• Ability to maintain confidentiality in verbal, print, and electronic communications.

PHYSICAL REQUIREMENTS:

This position includes time spent working in office, remote at home, and includes attendance at meetings of community organizations and state or national funders/coalitions. Work is generally 9-5 M-F; some evening and weekend work may be necessary. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand. Must be able to move throughout the building and other sites in the community. Must be able to travel to community locations throughout the tristate area. The employee must be able to lift and/or move up to 25 pounds.  

SALARY:

This is a full time, exempt salary position. Salary range will be $105,000 - $120,000 annually. 

BENEFITS INCLUDE:

• Hybrid work environment: in community, in office and at home, with an hour paid lunch included.
• Competitive pay; annual increases, on-demand pay advances.
• Medical health insurance, dental, and vision.
• At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program.
• 401k retirement plan with company match.
• Paid paternity leave.
• Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day.
• Reimbursements for work-related mileage and cellphone costs.
• Nonprofit student loan forgiveness program.
• Annual training allowance for all staff to continue their education
• Funded through government grants, donations and program income; no medical billing.
• Mission-focused local service agency with a focus on high-quality services and high-quality employment.
• A friendly, progressive, recovery-friendly and inclusive environment that values people.

Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV.

Compensation details: 105000-120000 Yearly Salary

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