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Childcare Center Front Desk Receptionist/Office Assistant at Ivy League Early Learning Academy, LLC
Ivy League Early Learning Academy, LLC
Memphis, Tennessee
Administration
Posted 0 days ago
Job Description
Job Description
Job Description
Summary
Create a welcoming environment by greeting families, managing phone calls, and handling administrative tasks like processing enrollments, collecting payments, maintaining records, and ensuring office organization. Candidate will provide information to the general public, customers, visitors, and other interested parties regarding program offerings, activities, and enrollment questions.
Duties
Requirements
Nice To Haves
Benefits
Health benefits
Dental benefits
Vision benefits
Paid time off
Bonus pay
Referral Programs
Summary
Create a welcoming environment by greeting families, managing phone calls, and handling administrative tasks like processing enrollments, collecting payments, maintaining records, and ensuring office organization. Candidate will provide information to the general public, customers, visitors, and other interested parties regarding program offerings, activities, and enrollment questions.
Duties
- Greet families visitors in a warm and welcoming manner entering establishment, determine nature and purpose of visit, and direct escort them to specific destinations.
- Operate telephones to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Receive payment and record receipts for services.
- Perform administrative support tasks, such as pay records, invoices, or other documents.
- Hear and support complaints from customers/families or the public as a liaison between the public the Center Director.
- File and maintain records ensuring compliance
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Schedule appointments and maintain/update appointment calendars as needed.
- Assist with marketing
- Assist with pre-opening tasks
- Assist the Center Director with keeping a current record of staff members' whereabouts/schedules availability for logistic compliance purposes.
- Assist with organizing special programs.
- Assist with enrolling children to the center and communicate next steps with parents
- Conduct tours or deliver talks describing features of the center
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- All other duties as assigned
Requirements
- Greet families visitors in a warm inviting manner
- Answer telephones to direct calls or provide information.
- Great at communication, collaboration, customer service skills
- Collect deposits, payments or fees.
- Proofread documents, records, or other files to ensure accuracy.
- Operate computers/computerized equipment.
- Respond to support customer/families' problems or complaints.
- File documents or records.
- Order materials, supplies, or equipment.
- Assist in scheduling operational activities in collaboration with Center Director (fire drills, tornado drills, etc.)
- Provide notifications to customers/families via messaging platform
- attend necessary trainings professional development sessions
Nice To Haves
- Data entry software
- Intuit QuickBooks
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Publisher
- Appointment scheduling software
- Billing software
- Bookkeeping software
- Credit card processing machines
- Desktop computers
- Desktop publishing software
- Electronic calendar management software
- Filing Cabinets
- Filing system software
- Laser facsimile machines
- Microsoft Office
- Microsoft Office SharePoint Server MOSS
- Microsoft Word
- Multi-line telephone systems
- Personal computers
- Photocopying equipment
- Scanners
Benefits
Health benefits
Dental benefits
Vision benefits
Paid time off
Bonus pay
Referral Programs
Resume Suggestions
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Showcase your communication and collaboration skills through examples of successful projects and teamwork.