Client Service Associate at Sonar Spark

About Us

At Sonar Spark, we believe that every great production begins with passion, precision, and innovation. Based in Phoenix, AZ, our team specializes in crafting exceptional experiences through creativity and collaboration. We’re dedicated to transforming ideas into powerful visual and technical outcomes that inspire audiences and elevate brands.

Job Description

We are seeking a Client Service Associate to join our growing team. This role is ideal for someone who enjoys working closely with clients, managing communications, and ensuring smooth daily operations. The successful candidate will serve as a vital link between our clients and internal departments, helping to maintain strong relationships and ensure high satisfaction standards.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries with professionalism and care.

• Coordinate with internal teams to deliver accurate and timely information.

• Maintain client records and ensure data accuracy within company systems.

• Support project timelines, scheduling, and documentation as needed.

• Identify opportunities to enhance client satisfaction and service efficiency.

• Uphold company standards in all communications and deliverables.

Qualifications

• Strong organizational and communication skills.

• Professional demeanor and customer-focused mindset.

• Ability to manage multiple tasks and prioritize effectively.

• Proficiency in Microsoft Office Suite and general business software.

• High attention to detail and a proactive approach to problem-solving.

Benefits

• Competitive salary: $52,000 – $56,000 per year

• Growth opportunities within a dynamic and expanding organization

• Supportive and collaborative work environment

• Professional development programs and skill-building initiatives

• Comprehensive training and continuous learning support