Client Services Representative - (SAER) at InsideHigherEd

PG195320TM

19PLS05666

Temporary

SAER Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs, checking in clients, creating medical records, reviewing consent forms, and processing deposits and payments, processing referrals, managing multiple incoming phone lines while multitasking, and communicating effectively with clinical team members.

No

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.
  
  

Raleigh, NC

Temporary-Technical/Paraprofessional

Client Services Representative - (SAER)

TBD, 4(10hr) shifts per week, afternoons/evenings Mon - Thurs.

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

- Knowledge of Google Suite, email, and scanners.
- Excellent verbal and written communication skills.
- Strong organizational, multitasking, and customer service skills.
- Ability to interact professionally with clients, faculty, and staff in demanding situations.
- Ability to interpret VHC guidelines and client needs to determine emergencies.
- Ability to manage multiple phone lines while assisting in-person clients.
- Emotional intelligence, ability to empathize and mentally process difficult cases.
- Ability to lift up to 30 pounds, with or without reasonable accommodations.
- Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred.

- Knowledge of Google Suite, email, and scanners.
- Excellent verbal and written communication skills.
- Strong organizational, multitasking, and customer service skills.
- Ability to interact professionally with clients, faculty, and staff in demanding situations.
- Ability to interpret VHC guidelines and client needs to determine emergencies.
- Ability to manage multiple phone lines while assisting in-person clients.
- Emotional intelligence, ability to empathize and mentally process difficult cases.
- Ability to lift up to 30 pounds, with or without reasonable accommodations.
- Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred.

n/a

No

No

$15 - $18/ hr

07/24/2025

https://jobs.ncsu.edu/postings/221409

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected]. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

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