Clinical Director - Emergency Department - Full Time at CHRISTUS Health

Summary:

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

Responsibilities:

• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
• Ensuring consistent application of nursing services policies and standards throughout the organization
• Monitoring patient outcomes and the quality and effectiveness of nursing care
• Overseeing performance of teams; identifying and addressing staff training and development needs
• Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies

Standard I: Financial Management

• Recognizes the impact of reimbursement on revenue
• Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
• Creates, monitors, and analyzes a budget, explaining variance
• Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
• Documents capital appropriations and project authorizations

Standard II. Human Resources Management

• Evaluates and specifies the critical resources required to accomplish the team's objectives
• Initiates requests for required resources based on staff competency with patient acuity
• Allocates team resources responsibly and equitably within the scope of labor laws
• Calculates resource usage to set a baseline for comparison
• Discovers opportunities to improve resource utilization
• Implements changes in role consistent with the scope of practice
• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
• Adjusts management and personal style to fit the needs of different people and different situations
• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
• Conducts evaluations on personnel performance at the workplace and recommends improvement plans
• Coaches others on operating personnel management systems and their processes

Standard III. Relationship Management and Influencing Behaviors

• Situation Management
  • Identifies issues that require immediate attention
  • Applies principles of crisis management to handle situations as necessary
  • Manages conflict
  • Promotes team dynamics
  • Mentors and coaches staff
• Promotes Professional Management
  • Promotes and encourages stress management
  • Encourages participation in professional action
  • Applies principles of self-awareness
  • Fosters a healthy work environment
• Diversity
  • Understands the components of cultural competence as they apply to the workforce
  • Maintains an environment of fairness and processes to support it
  • Capitalizes on differences to foster highly effective work groups

Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations

• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
• Provides direct service to internal or external customers
• Facilitates the resolution of customer problems, issues, or concerns
• Monitors and promotes workplace safety requirements resulting in positive patient outcomes
• Applies systems thinking knowledge as an approach to analysis and decision-making
• Demonstrates accountability for nursing research and quality improvement activities
• Provides evidence-based nursing care
• Promotes and communicates patient information effectively across the continuum of care

Standard V. Leadership

• Serves as a leader of patient care
• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
• Employs leadership theories, such as contingency and transformational, and associated techniques
• Applies techniques of “action learning” to problem solve and personally reflect on decisions

Requirements:

 Education

• Graduate of a Registered Nursing program, Bachelors of Science in Nursing required
• Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred

Experience

• Minimum of 3-5 years’ of clinical patient care experience in a relevant setting
• Minimum of 2 years’ of healthcare leadership

Licenses, Registrations, or Certifications

• RN license in good standing in state of employment or a compact state , if applicable
• Registered Nurse (RN) required
• American Heart Association Basic Life Support

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time