Community Resource Advocate (Full Time - Temporary) at InsideHigherEd

Join our Team at Portland Community College

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC, which is roughly the size of Rhode Island, has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Wherever you're coming from and wherever you're going in life, Portland Community College has the classes and programs to get you there. Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Portland Community College will ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [email protected].

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington.

What You'll Do and Who We Are Looking For

The Community Resource Advocate is responsible for interviewing, assessing, and advocating for at-risk and diverse populations for an assigned program. Incumbents in this classification work both independently and cooperatively with other staff members in identifying and resolving specific student needs and assisting students in removing educational barriers which prevent them from continuing in their educational and employment goals.

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community

• Opportunities for learning and professional development

Position GradeAcademic Professional 1 (A)

Employment TypeFull time

Total Rewards Package / What We OfferThere is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy:

• Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs

• Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP

• Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement

• PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions

• Free access to the sport centers / campus gymnasiums, performing arts, and cultural events

• Conference and events rental space - Employees receive 50% off when on-campus for personal events

• Generous Paid Leave - as determined by our collective bargaining agreement (Pro-rated by FTE for Part-Time Employees) -
  Faculty and Academic Professional Agreement

Paid Leave:

• Starts at 13.33 hours of vacation leave per month (additional vacation hours with years of service)

• 1 day of sick leave per month

• 12 holidays

• PCC Winter Break (when College is closed)

• 1 additional personal leave day per year

View a complete list of PCC benefits

How We Determine Initial Salary Placement

$62,735 (Step1) to $64,950 (Step 2); based on qualifications, experience, and internal equity.

Minimum Qualifications

• Bachelor’s degree in Education, Psychology, Social Science, Counseling, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis; OR degree and experience requirements established by the Subject Area Committee and approved by the Vice President of Academic and Student Affairs.
• Demonstrated experience working in an educational or social service environment.
• Demonstrated experience working with at-risk and culturally diverse populations.
• Experience working with students or clients in advising and developing goals.
• Experience assessing student needs and coordinating educational and community-based services.
• Experience managing caseload and case files.
• Fluency in a second language may be required dependent on job assignment. Industry experience may be required depending on assigned program.

Success Criteria:

• Experience advising and advocating for students in navigating eligibility, resources, and training pathways.
• Demonstrated ability to support students through informal assessments, classroom assistance, and individualized guidance that promotes learning and program engagement.
• Proven skill in coordinating schedules, events, and communications to support smooth program operations.
• Ability to maintain accurate documentation, databases, and reports related to student and partner engagement.
• Strong communication and collaboration skills with diverse populations and community organizations.
• Demonstrated professionalism, organization, and adaptability in managing multiple priorities.
• Commitment to PCC’s mission of equitable access, community partnership, and trauma-informed practice.

Oregon Veterans' Preference in Public EmploymentPortland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214

• Disabled Veterans: DD214 and Letter from the Department of VA

Notice of the Availability of the Annual Security ReportPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Contact PCC at [email protected] if you have questions