Counter Server at King Umberto Restaurant
Job Description
Are you a customer service rockstar with experience in a high-volume food service environment? Our thriving, authentic New York Style Pizzeria is looking for a dedicated and energetic Counter Worker to join our team!
This is a fast-paced role where your speed, accuracy, and friendly demeanor are key. If you know how to handle a rush with a smile and can slice a pie with efficiency, we want to hear from you!
Key Responsibilities:Greet customers warmly, take accurate orders for slices, pies, and other menu items (e.g., salads, pasta, drinks).
Process cash and credit card transactions quickly and accurately using a POS system.
Customer Service Excellence: Handle customer inquiries, resolve minor issues, and ensure every guest has a positive experience.
Maintain the cleanliness and organization of the counter, display cases, and customer area.
Slice and box pizzas according to customer specifications and company standards.
Assist with light food prep and restocking of beverages, napkins, and utensils.
Communicate effectively with kitchen staff to ensure orders are prepared promptly.
Proven Customer Service Skills: Must have a friendly, outgoing, and professional attitude.
Prior Experience is a MUST: Minimum of 1-2 years of recent experience working at a pizza counter, deli, or similar high-volume fast-casual restaurant setting.
Comfortable working in a high-volume, fast-paced environment—you thrive under pressure!
Basic math skills and experience operating a computerized POS (Point of Sale) system.
Excellent communication and active listening skills.
Must be punctual, reliable, and able to work flexible hours, including evenings and weekends.
Competitive hourly wage plus tips.
Opportunity to work in an iconic New York food environment.
A fun, supportive, and energetic team atmosphere.
Employee meal discounts.
If you are a motivated individual ready to bring your experience and enthusiasm to our pizzeria, please submit:
Your resume detailing relevant experience.
A brief cover letter explaining why you are the perfect fit for a busy NY pizza counter.
We look forward to meeting our next great team member!
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