Coupon Manager (Health, Behavior, and Society) at InsideHigherEd

We are seeking a Coupon Manager. This position will be responsible for overseeing recruitment, scheduling, and field site activities for an ongoing community health project that measures prevalence of HIV, health and social issues, health-related behaviors and access to services among people who use drugs in the Baltimore metro region. This position will work closely with the Research Program Manager in managing participant flow, scheduling appointments, interacting with study participants, implementing field site safety precautions, and ensuring protocol compliance for participant interactions.

Specific Duties & Responsibilities

• Managing field site participant flow and all front desk activities.
• Interacting with study participants.
• Ensuring adherence to study protocols for participant recruitment, scheduling, data collection, specimen collection and storage, and referrals to health and social services.
• Establishing and ensuring field site safety and welcoming procedures.
• Supply management.

Minimum Qualifications

• High school diploma or graduation equivalent.
• One year of related experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Knowledgeable about communities highly affected by drug use and HIV.
• Preferred qualifications include strong attention to detail, the ability to work independently and in a team setting, and able to interact effectively with individuals at all levels.

• Prior experience with study populations and/or other diverse populations preferred.
• Able to occasionally work flex hours preferred.
• Comfort with basic computer programs preferred.

• Excellent interpersonal and communication skills and demonstrated ability to maintain confidentiality.
• Demonstrated experience working independently and ability to work well in an unstructured environment as well as part of a team.
• Strong attention to detail and protocol adherence, while maintaining flexibility to respond to multiple priorities.
• Demonstrated experience with study population and/or other marginalized and diverse populations.
• Familiarity with or interest in harm reduction and public health approaches to drug use and related risk reduction
• Strong organizational skills and ability to interact with a variety of people.
• Proficiency in computer systems and electronic communications.
• Able to occasionally work flexible hours to accommodate protocol needs.

Technical Skills and Expected Level of Proficiency

• Administrative Skills - Awareness
• Analytical Skills - Awareness
• Clinical Trial Management System - Awareness
• Data Entry - Awareness
• Data Management and Analysis - Awareness
• Information Gathering - Awareness
• Interpersonal Skills - Awareness
• Oral and Written Communications - Awareness
• Organizational Skills - Awareness
• Research and Analytical Skills - Awareness

Required Skill

• The successful candidate must be attentive to detail, able to work independently and in a team setting, and able to interact with a variety of people.

Preferred Skill

• Prior experience with study populations and/or other diverse populations preferred.
• Able to occasionally work flex hours preferred.
• Comfort with basic computer programs preferred.

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Research Project Assistant II
Job Posting Title (Working Title): Coupon Manager ( Health, Behavior, and Society)
Role/Level/Range: ACRO40/E/02/CC
Starting Salary Range: $15.40 - $26.25 HRLY (Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: Other
FLSA Status: Non-Exempt
Location: School of Public Health
Department name: 10001130-HBS-Research Projects
Personnel area: School of Public Health

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.