Customer Account Rep (Off On Sundays) at ECLIPSE RTO, LLC

**Job Title:** Customer Account Representative

**Location:** [Location]

**Company:** [Company Name]

**About Us:**
[Company Name] is committed to delivering exceptional service and tailored solutions that meet the unique needs of our diverse clientele. We pride ourselves on fostering a supportive and dynamic work environment that encourages growth and development.

**Position Overview:**
We are seeking a dedicated Customer Account Representative to join our team. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and a keen attention to detail. This role involves managing customer accounts, addressing inquiries, and providing high-quality service to ensure customer satisfaction. The work schedule is structured to allow for time off on Sundays, promoting a healthy work-life balance.

**Key Responsibilities:**

- Serve as the primary point of contact for assigned customer accounts, ensuring their needs are met promptly and effectively.
- Handle customer inquiries and resolve issues via phone, email, or in-person interactions.
- Manage account information and ensure all customer data is accurate and current.
- Collaborate with internal teams to address customer-specific needs and deliver solutions.
- Proactively identify opportunities to enhance customer satisfaction and loyalty.
- Maintain an in-depth understanding of company products and services to effectively assist customers.
- Document all interactions and updates in the customer relationship management system.
- Contribute to continuous improvement initiatives to enhance the customer experience.

**Qualifications:**

- Proven experience in customer service, account management, or a related field.
- Exceptional verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in using CRM software and other relevant technology.
- Ability to work independently and collaboratively within a team.
- High attention to detail and organizational skills.
- Flexibility to adapt to changing priorities and work environments.

**Benefits:**

- Competitive salary and performance-based incentives
- Comprehensive benefits package
- Opportunities for professional development and career growth
- Supportive and inclusive work environment
- Work-life balance with Sundays off

**How to Apply:**
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience to [email address] with the subject line "Customer Account Representative Application."

[Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.