Customer Service Advocate at Kelly

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Advocate II, in Columbia, SC. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Snapshot:  

Pay Rate: $15.50/HR

Fully onsite

Training: 11 weeks from 8AM-4:30PM

Must be comfortable working an 8-hour shift between 8AM-8PM, with the most common shift being from 9:30AM-6PM.

No time off allowed from January 12th-May 16th, 2026

Temporary-to-hire opportunity

Why you should apply to be Customer Service Advocate II:
• Enjoy a competitive pay rate of $15.50 per hour with opportunities for growth.
• Work in a supportive and professional office environment that values customer relations.
• Gain valuable experience in the healthcare industry with a reputable organization.
• Benefit from comprehensive training and development opportunities to enhance your skills.

What’s a typical day as Customer Service Advocate II? You’ll be:
• Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations through various communication channels.
• Initiating or processing adjustments and performing research to resolve inquiries, coordinating with other departments as necessary.
• Maintaining accurate records of customer interactions and providing feedback to management regarding customer needs and complaints.

This job might be an outstanding fit if you:
• Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience.
• Possess excellent verbal and written communication skills, with strong human relations and organizational abilities.
• Are able to handle high-stress situations and maintain discretion with confidential information.

• Strong data entry and MS Office skills

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Service Advocate II today!