Customer Service Assistant at Milevista Group

About Milevista
Milevista is a creative agency dedicated to helping brands deliver impactful campaigns and experiences. We are looking for a Customer Service Assistant to support our clients and internal teams by ensuring smooth communication and excellent service.

Job Summary
The Customer Service Assistant will help manage client inquiries, provide support to the customer service team, and ensure that clients receive timely and accurate information. This is an entry-level role perfect for someone organized, professional, and eager to learn.

Key Responsibilities

• Assist with resolving client issues and escalating them when necessary

• Maintain accurate records of client interactions and requests

• Help prepare reports, documentation, and client correspondence

• Support the customer service team with administrative tasks

• Communicate effectively with internal teams to ensure client needs are met

• Assist in tracking and monitoring client satisfaction and service metrics

Qualifications

• High school diploma or equivalent (associate or bachelors degree preferred)

• Strong communication and interpersonal skills

• Excellent organizational skills and attention to detail

• Proficiency in Microsoft Office or Google Workspace

• Positive attitude, team-oriented, and professional demeanor

Benefits

• Competitive pay

• Health, dental, and vision coverage

• Paid time off and holidays

• Career growth opportunities

• Supportive and collaborative work environment