Customer Service & Fulfillment Assistant at JAMAL DENTAL CORPORATION
Job Description
Job Description
We’re looking for a reliable, detail-oriented individual to join our team and support daily operations for our growing online business. The ideal candidate will handle customer service, process orders, and manage shipping logistics to ensure a smooth and positive shopping experience for our customers.
Key Responsibilities:
Respond to customer inquiries via email, chat, or marketplace platforms
Process and manage orders accurately and efficiently
Prepare and ship packages with care and attention to detail
Handle returns, refunds, and order tracking issues professionally
Keep inventory organized and up to date (if applicable)
Assist with maintaining product listings and general store upkeep
Qualifications:
Experience in customer service or eCommerce operations preferred
Strong written communication and problem-solving skills
Familiarity with online selling platforms
Basic knowledge of shipping platforms
Organized, dependable, and able to work independently
Bonus: Experience with Canva, product listing creation, or basic photo editing
What We Offer:
Flexible hours
Training provided
Opportunity to grow with a small but passionate team
Casual and supportive work environment
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