Job Description

Window World seeks energetic and customer centric individual to fill role of Customer Service Install Coordinator at our Pittsburgh Window World location. Join the Moran family and their team to help create a lifelong experience for our customers. The Moran family and their group of seven Window World locations offers you a family culture where you will feel right at home. Get training and ongoing support to help you grow in your position!

THIS IS NOT A REMOTE POSITION.

Incentives based on measurables and attendance
Group team building quarterly meet-ups
Weekly meet ups with your team to talk about ideas, issues, & solutions
Yearly family picnics/parties to meet all of our 7 stores team members

Benefits:

401(k) with matching
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid Holidays
Professional development assistance
Employee discount

Job Responsibilities:

Manage the schedule of our installation teams
Set the installation schedule with the goal of optimum product installation daily within a manageable distance
Contact our valued customers to schedule their installation
Maintain communication between customers and installation teams
Manage loading lists of product and accessories to schedule installation, making sure all inventory is on hand and ready to install
Researching and pulling permits for projects

Qualifications:

Pleasant personality with energetic spirit
Prior customer service experience is essential
Prior data entry skills are preferred
Strong attention to detail
Ability to learn and adapt quickly

Customer Service Install Coordinator at Window World of Penn/Ohio

Job Description

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