Customer Service Representative at ANDREW MORRIS-Farmers Insurance Agency
Job Description
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our WILDOMAR insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At ANDREW MORRIS-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.
Apply for the position today by completing the form and completing the assessment.
Benefits
Hourly Base Salary + Commission
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Tuition Reimbursement
Health Insurance
Responsibilities
Customer Engagement: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
Policy Management: Assist clients with policy changes, renewals, and claims processing, ensuring all documentation is accurate and timely.
Product Knowledge: Stay informed about our insurance products and services to effectively communicate benefits and features to clients.
Team Collaboration: Work closely with team members to achieve agency goals and maintain a supportive work environment.
Continuous Learning: Participate in training sessions and workshops to enhance your skills and knowledge in the insurance industry.
Requirements
Requirements
Education: High school diploma or equivalent; further education in business or related fields is a plus.
Licensing: A valid Property & Casualty (P&C) license is preferred but not required; we will assist with obtaining your license if needed.
Experience: Previous experience in customer service or insurance is a plus, but we welcome enthusiastic candidates eager to learn.
Skills: Strong communication and interpersonal skills, with the ability to handle customer inquiries professionally and efficiently.
Tech Savvy: Proficiency in using computer systems and software; familiarity with insurance management systems is a plus.
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